Terms and Conditions
By engaging our event planning and management services, you (“the Client”) agree to the following terms and conditions.
1. Payment Policy
A non-refundable deposit of fifty percent (50%) of the total event planning and coordination fee is required to secure the event date. The remaining fifty percent (50%) balance is due no later than two (2) weeks prior to the event date. Full payments for all third-party vendors (e.g. decorators, caterers, entertainers) must also be completed at least two (2) weeks before the event date.
2. Changes and Additional Fees
If there is a change in venue or event location after vendors have been finalized and booked, an additional 10% administrative fee will apply to cover the cost of re-coordination and logistics. In the event that the Client requests to reschedule the event to a date that has already been booked by another client, 38Seconds Events Limited will make every reasonable effort to accommodate the new date, including assisting with vendor and venue availability. However, the Company shall not be held liable for the unavailability of the original or new venue, vendors, or the inability to facilitate the event on the newly requested date. Any non-refundable deposits, vendor losses, or additional coordination costs resulting from the reschedule are the sole responsibility of the Client. If the conflict cannot be resolved, the reschedule will be treated as a cancellation, and applicable cancellation fees will apply.
3. Vendor Coordination and Liability
While 38Seconds Events will strive to engage reputable vendors based on the location and nature of your event, we are not liable for the actions, performance, or service quality of any third-party vendors, whether sourced by us or by the Client. The Client acknowledges that vendor delays, product quality, or service failures are outside our direct control.
4. White Wedding Coordination Policy
For white weddings, only the assigned bridal assistant will be present at the church ceremony to assist the bride. The rest of the planning team will be stationed at the reception venue to coordinate vendor setup and ensure seamless execution.
5. Media Rights
The Client grants 38Seconds Events Limited permission to use photos and videos from the event for promotional purposes on our social media platforms, website, and marketing materials, unless otherwise agreed in writing.
6. Limitation of Liability
38Seconds Events shall not be held responsible for:
Damages to the venue or property during the event.
Power outages, security issues, or disruptions caused by third parties or external events.
Injuries sustained by guests or attendees that are not directly caused by the negligence of 38Seconds Events staff.
Force Majeure: This includes adverse weather conditions, acts of God, government restrictions, or any event outside our reasonable control that may disrupt or prevent the event.
7. Last-Minute Changes
The Client acknowledges that last-minute changes can compromise the quality, timing, and overall coordination of the event. 38Seconds Events will make reasonable efforts to accommodate such changes but cannot be held accountable for any resulting deficiencies in service delivery.
8. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be resolved amicably or referred to a court of competent jurisdiction in Nigeria.